Chow Sang Sang Sustainability

Chow Sang Sang upholds the corporate philosophy of sustainability — " Sustained Vitality, Ever Rejuvenated ", and partners with stakeholders to build a sustainable future.

Sustainability Sharing

Mr. Vincent Chow
Chairman and Group General Manager

"We launched the CSS Carbon Neutrality Program in 2023, to cultivate the environmental awareness of all employees with the vision of "Embracing Nature • Sustained Vitality". As part of the program, we will implement energy-saving and emission-reduction measures in our operation, and extend these initiatives to our partners to achieve environmental protection for all."

Mr. Winston Chow
Group Deputy General Manager

"I hope that everyone will actively participate in the Carbon Neutrality Program. No matter which operations you belong to, managers at all levels should work together to formulate carbon reduction plans, and set an example to promote environmental protection, inspiring others to follow in achieving effective results."

Ms. Genevieve Chow
Chief Brands Officer

"The Group will actively respond to the United Nations Sustainable Development Goals, and integrate the concept of carbon neutrality in brands' development. We strive to build the Group as a sustainable jewellery company that embraces the blending of modern with classic, and traditional with contemporary."

Sustainability
3 Pillars 7 Focus Areas

Climate Resilience

• Moving towards
Carbon Neutrality
• Partnering for a
Green Future

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Societal Involvement

• Supporting Charities
• People Oriented
• Sustaining Tradition

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Sustained Excellence

• Exquisite Craftsmanship and Innovating the Future
• Uncompromising Quality and Pursuit of Excellence

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2025 Performance Highlights

9
Scope 1&2 GHG Emissions1
 
73
Scope 3 GHG Emissions1
 
20
Water Consumption1
 
69
2025 Recycled Gold Proportion
 
40
Average Training Hours Completed Per Employee2
 
>98
2025 Average Net Promoter Score3
 
>97
2025 Hong Kong Retail Management Association (“HKRMA”) Average Mystery Shopper Programme Score4
 

1 Compared to 2021

2 Compared to 2024

3 The Net Promotor Score system currently covers operations in Hong Kong and Macau.

4 Participating Brands: Chow Sang Sang and EMPHASIS.

Sustainability Reports

Welcome to step into Chow Sang Sang’s sustainability journey to explore our environmental, social and governance goals, actions and achievements. Together, we build a green future.

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Latest News

Stay up to date with the Group’s latest sustainability developments and key updates. Witness our green milestones along the way.

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